Ordered pair of seas prestige d19’s
Unfortunately one tweeter arrived damaged in transit. Contacted the vendor (SoundImports) with a query and few images of the damaged item. They responded fast with nice apology and return label (prepaid) and on the same day they shipped the replacement pair. Couldn’t fault them, a bit of frustration initially but all resolved in a professional manner with understanding and politeness. Would definitely reco...
Ordered pair of seas prestige d19’s
Unfortunately one tweeter arrived damaged in transit. Contacted the vendor (SoundImports) with a query and few images of the damaged item. They responded fast with nice apology and return label (prepaid) and on the same day they shipped the replacement pair. Couldn’t fault them, a bit of frustration initially but all resolved in a professional manner with understanding and politeness. Would definitely recommend this business. Gregor, Spain
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